Shipping & Delivery Policies

Order Fulfillment Timeline

Upon placing an order at YM GROUP LIMITED, please allow 1-3 business days for our team to carefully process and prepare your items for shipment. During this time, we take great care in packaging your selections to ensure they arrive in perfect condition.

Shipment Duration

Shipping time refers to the period between the dispatch of your order from our warehouse and its delivery to your doorstep. Typically, the estimated shipping time ranges from 5-9 business days.

Please note that shipping times may vary due to factors such as the delivery destination, customs clearance, and any unforeseen circumstances beyond our control. While we strive to ensure prompt delivery, we appreciate your patience and understanding in the event of any minor delays.

Shipping Methods

In partnership with reliable shipping carriers, we provide dependable delivery services. The shipping method chosen for your order will depend on factors such as destination, package weight, and your shipping preferences. Our goal is to select the most efficient and secure method to ensure your items arrive in a timely manner.

Order Tracking

Once your order has been dispatched, we will provide you with a tracking number and relevant shipping details. You can use this information to track your shipment via the carrier’s website or the dedicated tracking page on YM GROUP LIMITED.

Complimentary Shipping

Please note that additional customs duties, taxes, or fees may apply depending on the regulations of your country. Any such charges are the responsibility of the customer and are not included in the shipping costs.

Global Shipping

We are pleased to offer international shipping to a variety of countries. However, please be aware that shipping to certain remote locations or countries may not be possible. If you have any questions regarding international shipping, feel free to contact us for more information.

Shipping Restrictions

Certain items may be subject to shipping restrictions due to their nature or the policies of the destination country. In such cases, we will notify you and work with you to find suitable alternatives or solutions.

For any further questions or assistance regarding our shipping policy, please don’t hesitate to reach out to us. We are committed to providing guidance and ensuring a smooth shipping experience.

Contact Information

Email: 399989@gmail.com
Address: RM C20,BLK C,3/F,EAST SUN INDUSTRIAL CENTRE,16 SHING YIP STREET,KWUN TONG,KOWLOON,HONG KONG

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